Effective Date: 10/22/2025
Company: NW Pro Wash LLC
Website: https://nwprowashllc.com
At NW Pro Wash LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data—including SMS consent information—when you visit our website, contact us, or use our services.
By using our website or communicating with us, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, phone number, email address, and service address submitted through online forms, quote requests, or service bookings.
- Usage Data: Browser type, IP address, and pages visited to help improve our website’s performance.
- Device Information: Technical details from your device to optimize your browsing experience.
- SMS Consent Data: When you opt in to receive text messages, we collect your phone number and your consent for communication purposes.
We only collect information that is voluntarily provided and relevant to delivering our services.
2. How We Use Your Information
Your information is used to:
- Provide quotes, schedule services, and communicate updates about your appointments.
- Improve website performance and personalize your user experience.
- Send service reminders, promotions, or other updates you’ve consented to receive.
- Comply with legal requirements and protect against unauthorized activity.
We do not sell, rent, or share your personal or SMS information with third parties.
3. Data Protection and Security
We use industry-standard security measures to safeguard your personal information, including encryption, secure servers, and regular system monitoring.
Your data is only accessible to authorized personnel who need it to perform their job duties.
Information collected as part of SMS consent is stored securely and never shared with third parties or affiliates for marketing purposes. It is used solely for providing updates, confirmations, and service-related communications.
4. SMS Communications Policy
When you provide your phone number and opt in to receive text messages from NW Pro Wash LLC, you agree to receive service-related messages such as:
- Appointment confirmations or reminders
- Job status updates
- Follow-ups or review requests
- Occasional promotional offers (if you’ve opted in)
Your consent:
- You are not required to provide SMS consent as a condition of purchase.
- You may opt out at any time by replying “STOP” to any message we send.
- Standard message and data rates may apply based on your carrier.
We respect your privacy and ensure your mobile number is not shared with or sold to third parties.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for marketing or SMS communications.
- Request details about the data we hold about you.
To exercise these rights, contact us using the information below. We respond promptly to all privacy-related requests.
6. Cookies and Tracking
Our website may use cookies to improve your browsing experience. Cookies help us analyze website performance and customize your experience. You can disable cookies in your browser settings, though certain website features may not function properly.
7. Opt-In and Opt-Out
You can manage your marketing and SMS preferences at any time by:
- Following “unsubscribe” or “STOP” instructions in our messages.
- Contacting our team to adjust your settings manually.
We promptly honor all opt-out requests.
8. Policy Updates
We may update this Privacy Policy periodically to reflect new practices or legal requirements. Updates will be posted on this page with a revised effective date.
We encourage you to check this page periodically to stay informed.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: office@nwprowashllc.com
📞 Phone: (253) 290-0057